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Company Contact Info

  • 225 West Washington Street
    CHICAGO, IL 60606
  • Gina Lecas

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IT Support Specialist


Posted 10 days ago

Job Snapshot

Travel - Negligible
Experience - At least 3 year(s)
Information Technology


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Job Description

Position Summary: Provide software, hardware and network support and technical training to users on a local, regional and national basis. Work with a dispersed IT team to provide a secure, reliable, high performance networked computer environment that will enable the firm’s users to be their most productive.

Job Description Duties:

  • Will spend approximately 50 % of time on Lochner Helpdesk.
  • Ability to travel to project office in outer Chicago area and LA Porte Indiana.
  • Server Room Maintenance with assistance from others on team.
  • Attend to Chicago Office Employee IT needs.
  • Attain skills to help with Video Conferencing.
  • Setting up workstations, printers and other equipment.
  • Install, maintain and troubleshoot a variety of software products.

Job Description Skills:

  • Proficient in Microsoft OS (Server and Workstation)
  • Proficient in Microsoft Networking
  • Proficient in Microsoft AD
  • Effective communication skills with both the IT Team and End User with the ability to explain technical issues to non-technical personnel.
  • Knowledge of Cisco equipment, Dell equipment and SANs a plus.
  • Knowledge of engineering software (Cadd, etc.) a plus.


All positions at Lochner require an applicant who has accepted an employment offer to undergo a background check. Background checks include SSN validation, education verification, employment verification, a criminal check, search against global sanctions and government watch lists, fingerprint verification, and oral drug test. All employment offers are contingent upon successful results of the background check.

Job Requirements

  • AA/AS degree in computer related field or
  • CompTIA A+, CompTIA Network or equivalent certifications.
  • Having or working towards bachelor degree in Information Technology.
  • Minimum of 3 years’ experience in IT support position.
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