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Customer Service Representative

Fargo, ND

Posted 8 days ago

Job Snapshot

Full-Time
Travel - None
Experience - At least 1 year(s)
Degree - High School
$12.00 /Hour
Retail, Insurance, Merchandising
Customer Service
12

Applicants

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Job Description

Job Title: Customer Service Representative

Location: Fargo, North Dakota

Term: Full-Time, 40hour weeks

Interviewing and Hiring ASAP!

 

infoNERO is seeking an experienced Customer Service Representative with 6+ months of experience working in a call center or customer service role in the Fargo-Moorhead area. Whether you’re looking to change the world or just change the pace, infoNERO finds and hires people with a broad set of technical skills looking to do exciting, challenging work. If you think you might be fit, click the apply button and let’s have a conversation. 

 

Why You Should Apply: 

-Fargo/Moorhead is one of the best cities in America. Don’t take our word for it, check out: http://livability.com/nd/fargo 

-$12/hr, opportunity to grow into a team lead/managerial role, great resume builder

-Interviewing and hiring ASAP 

-Great company, culture, and mission

-Work in a challenging, passionate environment. Life’s too short to do boring work 

 

Summary:  

-Manage large amounts of inbound calls in a timely manner

-Identify customers’ needs, clarify information, research every issue and provide -solutions and/or alternatives
-Build sustainable relationships and engage customers by taking the extra mile
-Keep records of all conversations in our call center database in a comprehensible way
-Frequently attend educational seminars to improve knowledge and performance level
-Meet personal/team qualitative and quantitative targets

 

Qualifications:  

-Must HAVE: Previous experience in a customer support/call center role
-Must HAVE: High School Diploma
-Must be able to pass a background check
-Strong phone and verbal communication skills along with active listening
-Customer focus and adaptability to different personality types
-Ability to multi-task, set priorities and manage time effectively

To Apply: 

-Submit a resume detailing your experience 

-Submit a cover letter explaining why you’d be a good fit for this particular position 

 

What’d you think? If this is you, hit that apply button. If it’s not quite the right fit, visit the careers page on our website to check out other positions that we currently have open. 

Job Requirements

Qualifications:  

-Must HAVE: Previous experience in a customer support/call center role
-Must HAVE: High School Diploma
-Must be able to pass a background check
-Strong phone and verbal communication skills along with active listening
-Customer focus and adaptability to different personality types
-Ability to multi-task, set priorities and manage time effectively

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