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Company Contact Info
- Dallas, TX
- Rosalind Peterson
- Phone: 214 378 1574
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Senior Executive Director – Process Improvement and Projects
Dallas County Community College District (DCCCD) • Dallas, TX
Posted 8 days ago
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Responsible for the successful leadership and management of the organization according to the strategic direction set by the District. Provides executive leadership, vision, strategic planning and expertise in the assigned area of responsibility for promoting operational improvements.
Essential Duties and Responsibilities
Drives continuous process improvement associated to a wide range of business and student services, methodology and project processes to reduce cost, improve quality and service levels for the clients (internal and external). Analyzes processes, identifies areas of opportunity, defines projects to improve performance and drives those projects to completion. Creates standard operating procedures for the office of Process Improvement and Projects, establishing documentation and procedures for project charter creation, project prioritization, resource allocations, task management, project report management, change management and process improvement procedures. Collaborates and oversees a team of project management professionals that lead and direct planning, execution, controlling, reporting and communication of complex and unique projects across an array of functional activities. Provides key transformational initiatives and is expected to pose effective and efficient ways of thinking and acting into the DCCCD culture. Directs and oversees the governance framework and reporting for project delivery and business needs. Ensures activities are compliant with governance. Selects, approves, and/or recommends project management tools. Regularly reports the status of process improvement efforts and impacts, through an internal website utilizing key performance indicators and status dashboards. Collaborates on the design of the information technology infrastructure required to support a District process improvement system. Ensures needed data is collected on a timely basis, regular reports on progress are distributed, and makes recommendations for future improvements based on the data. Accountable for the development and achievement of annual project budgets. Supervises the Project Managers and Process Improvement staff, and other district personnel during the role as a Project Manager. Performs other duties as assigned.
Minimum Knowledge and Experience
Master's degree in related field plus seven (7) years of related work experience. Completion of, or progress towards Project Management or Lean Six Sigma Master Black Belt Certification. Must have valid driver's license. Official transcripts and certifications required. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***