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  • Tempe, AZ

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Fraud Prevention Analyst, Fraud Dept.

Macy's Credit & Customer Service Call Center • Tempe, AZ

Posted 6 days ago

Job Snapshot

Credit - Loan - Collections
Finance, Customer Service, Professional Services


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Job Description

A Fraud Prevention Analyst is our first line of defense in fighting fraud on Macy's and Bloomingdale's credit accounts. He or she will research & investigate suspicious activity to determine & take appropriate action to deter and prevent fraud.  Additionally, this position will be responsible for other duties as required in a fast paced environment.

Keys to Success
Ability to own customer issues
Utilize active listening skills in order to take control & resolve
Adapt quickly to changing customer expectations & needs
Self-starter who is comfortable taking the initiative
Strong decision-making abilities
Strong analytical skills
Excellent communication skills
Ability to navigate multiple computer applications and work from a dual monitor setup.

Job Requirements

Please see our website for information and to apply!
Job ID: CRE03451
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