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Company Contact Info
100 North LaSalle Street
Chicago, IL 60602
- Mack and Associates, LTD.
- Phone: 3123680677
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Customer Service Representative
Mack & Associates, Ltd. • Chicago, IL
Posted 6 days ago
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A national hospitality organization is looking for a Client Services Representative with a friendly demeanor to join their team!
Responsibilities of the Client Services Representative:
- Phone and email communication with clients concerning questions about conferences and conventions
- Update spreadsheets and word documents with financial information
- Assist departments within Convention division, as needed
- Follow up with clients concerning outstanding invoices; verifying information and reminding them of balances due
Requirements of the Customer Service Representative:
- Previous experience with inbound and out calls to clients
- Excellent communication skills, both verbal and written
- Proficient in Microsoft Office
- Experience with SalesForce or similar CRM a plus
- Strong ability to multitask in a fast-paced environment
- Demonstrate professionalism at all times
- Strong interpersonal skills
- Must be bilingual in Spanish and English
This temporary opportunity is for four to six months.