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Company Contact Info

  • 100 North LaSalle Street
    Chicago, IL 60602
  • Mack and Associates, LTD.
  • Phone: 3123680677

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Customer Service Representative

Mack & Associates, Ltd. • Chicago, IL

Posted 6 days ago

Job Snapshot

Hospitality, Food, Other Great Industries
Admin - Clerical, Customer Service, Other


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Job Description

A national hospitality organization is looking for a Client Services Representative with a friendly demeanor to join their team! 

Responsibilities of the Client Services Representative:

  • Phone and email communication with clients concerning questions about conferences and conventions
  • Update spreadsheets and word documents with financial information
  • Assist departments within Convention division, as needed
  • Follow up with clients concerning outstanding invoices; verifying information and reminding them of balances due

Job Requirements

Requirements of the Customer Service Representative:

  • Previous experience with inbound and out calls to clients
  • Excellent communication skills, both verbal and written
  • Proficient in Microsoft Office
  • Experience with SalesForce or similar CRM a plus
  • Strong ability to multitask in a fast-paced environment
  • Demonstrate professionalism at all times
  • Strong interpersonal skills
  • Must be bilingual in Spanish and English

This temporary opportunity is for four to six months. 
Job ID: T-10
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