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Company Contact Info

  • Earth City, MO 63045
  • Stivers Staffing

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Customer Service Representative

Stivers Staffing Services • Earth City, MO

Posted 7 days ago

Job Snapshot

Full-Time
Travel - None
Degree - High School
$12.00 - $13.50 /Hour
Other Great Industries
Customer Service, Admin - Clerical

Job Competition

9

Applicants

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Job Description

Customer Service Representative


Customer Service Representative



Customer Service Representative


Our client located in Maryland Heights is in immediate need of a Customer Support Representative to join their team! This is a full time, temp-to-hire, permanent position to pay between $12.00-$13.00/hour during the temporary period and could go up to $13.50/hour once permanent based on a performance review.

Duties:

  • Provide general customer service functions to our customers with product information, obtaining price quotes, processing orders/returns and discrepancies, providing website assistance, verifying pricing, etc.
  • Key liaison between operations and the customer(s) to resolve order related issues.
  • Work with customers to ensure streamlined communications on stocking levels, item usage and product changes.
  • Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
  • Resolves product or service problems, including missed shipment resolution and back-order fulfillment and reporting.
  • Recommends potential substitutions by analyzing customer needs and product availability.
  • Other duties as assigned.

Requirements:

  • Must have strong computer skills. Proficient with Excel and Word required, experience with AS 400 is a plus
  • Typing and data entry skills required
  • High energy, positive attitude and customer service oriented
  • Must have excellent communication skills, and be forward thinking
  • Must be detail oriented and possess analytical skills, must be flexible and have the ability to multi-task
  • Related work experience, medical product knowledge beneficial
  • Must be reliable and be able to function independently

Please apply online for immediate consideration. All qualified applicants will be contacted.

Customer Service Representative


Customer Service Representative


    

Job Requirements


Customer Service Representative


Requirements:

  • Must have strong computer skills. Proficient with Excel and Word required, experience with AS 400 is a plus
  • Typing and data entry skills required
  • High energy, positive attitude and customer service oriented
  • Must have excellent communication skills, and be forward thinking
  • Must be detail oriented and possess analytical skills, must be flexible and have the ability to multi-task
  • Related work experience, medical product knowledge beneficial
  • Must be reliable and be able to function independently


Related terms:  csr, customer service representative, customer service rep, customer support, customer assistance, customer assistant, associate, call center, phones, operator.


Customer Service Representative


Job ID: 32573
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