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- Salem, NH 03079
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Wicked Staffing Solutions • Salem, NH
Posted 30 days ago
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Customer Service Agent
Type of assignment:
[ ] Temp
[ ] Direct
Shift WITH HOURS:
Various shifts available:
- M-F 8:00am-4:30pm
- M-F 8:30am-5:00pm
- M-W 11:30am-9:00pm Th-12:30pm-9:00pm Sat 9:00am-2:00pm
As a Customer Service Agent (CSA), you will be responsible for making payment arrangements and/or responding to customers questions. You will complete a 3 week training program and you will have user friendly scripts to guide you through each telephone call. You will need to maintain customer service professionalism at all times. You will be thoroughly trained to negotiate the best possible payment arrangements and/or provide direction to help resolve consumer problems. You will also be trained how to handle irate or angry customers.
Pay: Starting pay rate is $10.00 per hour with incentive programs. Shift differential is available for the shifts that work past 5:00pm.
Upon completion of your temp assignment the following benefits are available to you as a direct hire employee with the company:
- A highly competitive wage and bonus program.
- Generous Paid Time Off
- Excellent medical and dental coverage
- Short and long-term disability insurance
- 401(k) plan with employer contributions
- Paid training and tuition reimbursement
- Employee referral program
- Great culture, game room, etc
WSS Point of Contact:
Miranda Blais [Click Here to Email Your Resumé]
- Bilingual in English and Spanish is a plus but not necessary
- High School Diploma or equivalent
- Call Center or Customer Service experience preferred, but not required. They are willing to train
- Strong communication skills, friendly and professionalism
- Ability to build a rapport with the customer
- Basic computer skills
- Must be able to multi-task
- Reliable Transportation