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Company Contact Info

  • Dallas, TX
  • Interstate Batteries

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Lead UPS Service Technician

Interstate Batteries • Dallas, TX

Posted 22 days ago

Job Snapshot

Automotive - Motor Vehicles - Parts


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Job Description

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Job Components
  • Perform required preventative maintenance service to equipment under contract as scheduled.
  • Perform initial start-ups.
  • Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
  • Work with other team members to complete custom and large installation projects.
  • Provide 24/7 on-call emergency services as required.
  • Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
  • Establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
  • Maintain and safeguard company-issued tools and equipment.
  • Test and maintain inventory as needed.
  • Ensure that all parts from inventory are returned and in-stock UPS units are made whole.
  • Protect company proprietary information, manuals, and records.
  • Coordinate and manage all on-site subcontractors as necessary.
  • Maintain company vehicle in safe and operational condition and maintain a valid license at all times.
  • Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
  • Timely and accurate completion of paperwork including field service reports, time cards and expense reports.
  • Maintain technical documentation for study and/or review.
  • Attend product specific training as necessary.
  • Work with Senior Field Service Technicians to learn the power industry and develop a broader knowledge of more complicated UPS systems.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Job ID: REQ-190-2061
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