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  • San Francisco, CA

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Mailroom Supervisior

JLL • San Francisco, CA

Posted 13 days ago

Job Snapshot

Full-Time
Other Great Industries
Other

Job Competition

4

Applicants

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Job Description

At JLL we are always looking for great talent in this area. The job description listed below is for a position we expect to recruit for in the near future, and is not a current need. If you are a fit for this position, we will contact you as soon as we begin actively recruiting for it.

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.


We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.


If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!


What this job involves:

Mailroom Operations

  • Daily processing and sorting, pickup and delivery of all inbound and outbound courier and mail.
  • Reconcile and account for all incoming and outgoing mail and packages.
  • Acts as primary backup for all mailroom staff as necessary for vacation, absences, lunch, training, breaks etc.
  • Assists with receiving and dispatching of work requests to technical staff, vendors or other service providers as necessary.
  • Act as the direct liaison with all mail support service vendors (i.e. postage vendors, FedEx, UPS, DHL, etc.)
  • Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.

Client Relationship

  • Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.
  • Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
  • Support the day to day delivery of mail services on site in accordance with all agreed policies, procedures.
  • Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration.

Financial Management

  • Assist with audits to ensure data integrity of all mail systems across the area.
  • Assist with operational reporting and purchasing as necessary.
  • Seek ways to constantly reduce costs and improve operational standards.

Sound like you? To apply you need to have:

  • High School degree or equivalent preferred.
  • A minimum of 4 years industry experience and 2 years supervisory experience are required.
  • A minimum of 2 years warehouse or mailroom experience is preferred.
  • Excellent administrative, organizational, and problem-solving skills
  • Proficiency in a range of information technology tools and platforms. 
  • Good oral and written communication skills, as well as attention to detail
  • Superior customer service skills, and ability to maintain professionalism at all times under stressful situations.
  • Ability to plan and manage work under time constraints and multitask and work without direct supervision.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.


Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.


Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!


#LI



JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.  

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at [Click Here to Email Your Resumé]

Job ID: REQ11491
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