Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Specialist jobs in Dallas, TX delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Specialist

Delta Dallas • Dallas, TX

Posted 7 days ago

Job Snapshot

Degree - High School
$13.00 - $14.00 /Hour
Customer Service

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Our client in downtown Dallas is searching for a Customer Service Specialist to act as a primary point of contact for their retail branches nationwide. This is not a traditional call center role! This is a role that requires the ability to build relationships with customers, to use problem solving skills to act as a liaison with multiple departments, and act as a proactive advocate for the customer with vendors.

This is a Contract to Hire role paying $14/hr., and the work shift is from 7:30a-4:30p daily.

Primary responsibilities will include:
• Managing inbound calls, chats and emails, providing customers with product, pricing and service information
• Providing order updates, shipping information and tracking information to customers
• Assisting customer with online/ecommerce portal, including basic tech support
• Acting as a liaison with multiple company-owned distribution centers to provide order status updates to customers
• Documentation of all calls and order updates into proprietary database

Job Requirements

* Excellent problem solving and deductive reasoning skills
• Excellent communication and listening skills
• ???Customer first always??? mindset
• Excellent work ethic, with the ability to commit to a dedicated 7:30-4:30 schedule
• Ability to learn new skills easily, particularly software and technical systems
• Srong data entry skills and attention to detail
• Ability to work as a team in a collaborative environment
Job ID: 1272573
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.