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Desktop Support

Robert Half Technology • Atlanta, GA

Posted 8 days ago

Job Snapshot

Full-Time
$25.00 - $27.00 /Hour
Computer Hardware, Computer Software
Engineering, Information Technology, Design

Job Competition

72

Applicants

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Job Description

Ref ID: 00900-9501768210

Classification: Desktop Support

Compensation: $25.00 to $27.00 per hour

Robert Half Technology is currently hiring for a full-time Desktop Support Consultant to join our Support Team. In this position, you will provide technology support for clients of Robert Half in the city and metro Atlanta area, using your great customer service skills and strong troubleshooting capabilities to resolve problems, take preventative action to reduce future issues, and provide consultation services. As a consultant of Robert Half Technology, candidates will provide expert level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge of and experience with desktop technology. This position receives escalated level support issues from helpdesk and Enterprise Support Center and will require a majority of deskside, hands on approach to troubleshooting.

Job Requirements

This position requires a minimum of three years of deskside support experience, excellent knowledge of software and hardware. Microsoft Certifications, CompTIA certifications or Cisco certifications. Experience working with multiple ticketing systems. Knowledge of Windows 7, 8 and Windows 10. MAC OS experience is preferred but it is not required. Strong computer and peripheral networking issues. Interpersonal skills required to effectively communicate with users and vendors. Passion for teamwork, continuing education, problem solving and exceptional customer service. Must be well spoken, outgoing, organized, detailed-orientated, dependable and flexible.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 00900-9501768210
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